Responsible Gambling at Hellspin
At Hellspin, we are committed to providing a safe and enjoyable gaming environment. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage all our players to gamble responsibly and stay in control of their gaming habits.
Our Commitment to Player Safety
Hellspin takes responsible gambling seriously. We provide a range of tools and resources designed to help you maintain healthy gaming habits. Our platform is intended exclusively for individuals who are 18 years of age or older. We strictly enforce age verification procedures to prevent underage gambling.
Self-Management Tools
We offer several tools to help you stay in control of your gambling activity:
- Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
- Loss limits — define the maximum amount you are willing to lose within a specific period
- Wagering limits — control how much you bet over a chosen timeframe
- Session time limits — set reminders or restrictions on how long you play
- Cooling-off periods — take a short break from gambling activity
- Self-exclusion — temporarily or permanently block access to your account
These tools can be accessed through your account settings or by contacting our support team.
Signs of Problem Gambling
It is important to recognize when gambling may be becoming a problem. Ask yourself the following questions:
- Do you spend more money or time gambling than you intended?
- Do you chase losses by continuing to play after losing?
- Has gambling affected your relationships, work, or finances?
- Do you feel anxious or irritable when trying to stop gambling?
- Do you gamble to cope with stress or emotional difficulties?
If you answered yes to any of these questions, we encourage you to seek help immediately.
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Do not gamble under the influence of alcohol or drugs
- Treat gambling as entertainment, not as a source of income
- Keep track of the time and money you spend gambling
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations offer free and confidential support:
Get Bonus up to €220 + 170 Free Spins!| GamCare | Counselling and support for problem gamblers |
| Gamblers Anonymous | Peer support through a 12-step recovery program |
| Gambling Therapy | Online support and advice for affected individuals |
Underage Gambling Prevention
Hellspin strictly prohibits anyone under the age of 18 from creating an account or participating in any gambling activities. We use identity verification checks to ensure compliance. Parents and guardians are encouraged to use filtering software to prevent minors from accessing gambling websites.
Contact Us
If you need assistance with any responsible gambling tools or have concerns about your gaming behaviour, please reach out to our customer support team. We are here to help you enjoy your experience at Hellspin safely and responsibly.